Professional Computer Repair Services

Having your pc or computer inspected by a knowledgeable computer repair technician may not actually be as expensive as you would think. Many people have the opinion that the professional computer repair solution will be too costly and many will attempt to correct the computer problems themselves rather than considering taking it to a local computer repair service.

Many people regularly attempt to correct computer issues themselves and end up frustrated, angry and no closer to a solution. How much stress and irritation will this cause you! Computer owners commonly wind up tearing their hair out when they can’t resolve the pc problems they are experiencing.

Sometimes a friend or relative will claim to be an expert and attempt to correct the problems with your computer. This solution can be successful at times and you may succeed in saving money but in many cases, they simply make the computer worse. Having a friend or relative render your computer unusable or even losing your important information can indeed put a great strain on any relationship and is to be avoided if possible. Although they have the best intentions, employing a professional computer repair technician to do the job for you instead is a far better solution and saves any fallout with your friends and family.

It is not uncommon for people to immediately rush out and buy a new computer when problems arise. Even if you have money to burn, this rash action is definitely unnecessary and will be expensive for no reason. A better course of action would be to take the computer to a local computer repair company and ask them to provide a quote or estimate to repair the computer for you instead. You may well be surprised at the cost of repair when compared to replacing with a new computer.

A local computer repair business will charge a fee to repair your computer but, due to their knowledge and expertise, it will be repaired and back to you much quicker than you expect. The technician will be familiar with the symptoms you describe and most likely, have an idea of the solution before you even finish describing it. This is why he is an expert, years of diagnosing and correcting computer problems. Most local computer repair businesses are trustworthy and reasonably priced. Going down this path also ensures that the experience is frustration free for you.

Most towns and cities will have more than one computer repair business so it’s worth checking a few things out before making a decision. Listed below are a few suggestions:

  • Do they offer any kind of guarantee on work carried out
  • Are repairs carried out on site? Some may send them away for repair
  • Make sure they provide an estimate before proceeding if components are needed

This advice should help you find a local computer repair business that can get your computer up and running quickly.

Finding Top Quality Reseller and Web Hosting Services

There are many online firms that offer re-seller hosting services and it is essential to understand exactly what this is all about. When a company offers this service and web hosting services, the owner of the hosting account offers to rent out portions of their disk space and bandwidth to other users. This means that the account owner is actually providing hosting services to the end users.

When you purchase a hosting package that you can resale, you will be provided with a control panel and will also be provided with limited technical support. The biggest advantage of this type of hosting is price because most hosting packages of this kind are not expensive. Anyone that has an interest in making money as a reselling host will need to become an affiliate of a web hosting company.

Advantages of Becoming a Hosting Re-seller

There are a number of reasons why web designers choose to resell web hosting to their clients. Because you manage the hosting, you know exactly what features can be actualized on the websites of your clients. the program will offer you a platform which makes their services more attractive.

With a resale hosting service the possibility of obtaining recurring revenue is unlimited. This takes place through a monthly charge as fee for web hosting and even when the design of the website has done, you will still earn money from the client.

Through the program, you are able to build loyalty because when your clients purchase hosting from you, they will probably use your services again when they need to redesign their websites. They are also likely to refer other customers to you especially if you continually provide them with wonderful services.

How to Establish a Web Hosting Re-seller Program

If you want to set up a hosting program where you can resale, you can go about it by purchasing a plan from another web host. It will only cost you a little extra monthly fee if you want to resell hosting accounts. You will be provided with the services that your hosting provider has as well as space for your own website. It is better to have a dedicated server for your hosting services.

By owning or leasing your own server, it will be easy for you to determine who can have web space on your server and apportion it as you desire. With a virtual hosting, you will be able to set up as many websites as your server can accommodate because of the space and the bandwidth that you have.

Becoming a Hosting Re-seller

To become a hosting re-seller, find a web hosting company that is dependable, trustworthy and experienced. Determine which package is good for you and make sure that you know the terms of the contract before getting into any agreement. You will also need to create a website which will promote and sell your hosting services to customers. It is important that your website is optimized so that it is easily distinguished among the website of other hosting companies. Once you have a solid customer base, you will need to do everything to ensure that you retain them and attract other clients.

Dedicated Types of Affordable Web Hosting Services

Web hosting is a standard way for internet service that provide web space offer to clients for their own websites that can be Received through the World Wide Web. The specific way to define Web hosting is that host service that allows customers, companies and other entities to have a Web site that may be processed the World Wide Web. basically web hosting is a place where we can find a specific website for own business.

The hosting is a service provided by a company, that offers disk space on a computer that is connected to the internet. basically purpose of using this disk space is to store files that are made available to the internet for anyone to see using a internet browser.

Hosting is the business of housing, serving, and maintaining files for one or more Web sites. The business of providing the opportunity,equipment and services required to web host and maintain collection of file for one or more Web sites and to provide fast speed of Internet connections to those sites. Internet services can also be run on Web servers.

Types of web hosting:

  1. Free top hosting Today many companies provide free host services to our customer. This is dedicated way for improve own business services without any cost. “Free website hosting plans” are a type of best host servicea where we get easily free web space on their web hosting server to create and web host your web site free. Free web space is a service that stores your website and delivers its web pages to the Internet for free
  2. Shared dadicated hosting Basically website is placed on the same server as many other sites. A shared top host service refers to a best hosting service where many websites reside on one web server connected to the Internet. If you want web hosting services at a low price then you think about shared web host.Shared hosting service is cheap for others because in this case same server and resources of that one particular computer as shared by many websites, so that what basically makes shared hosting so low in price with affordable services.
  3. Reseller web hosting Today host companies listed on this page provide reseller services that allow people to set up their own top host business (services) without big investment. Our reseller hosting program offers full automation for own best hosting business. reseller hosting does not require extensive knowledge of the technical aspects of hosting.
  4. Virtual Dedicated Server A Virtual Dedicated Server offers affordable flexibility for site owners who need full control of their server space at a price that won’t break the bank. Virtual Servers also provide a great testing services for current products and applications. You can confirm that your applications are functioning as expected before loading to a customer site or managed server.
  5. Dedicated host service Every customer need to a dedicated host server. A dedicated hosting server or managed hosting service is a way of Internet hosting in which the client leases an entire server not shared with anyone. This is more reliable than you use shared hosting. Dedicated hosting provide a right place for website.
  6. Managed host service Many companies provide web hosting services with a dedicated manner. then we also be need to managed to all of hosting services at a time.

Computer Repairs Service Can Save Your Business Time and Money

IT plays a crucial role in many different types of business today, ranging from start-ups and solo enterprises right through to the huge multinationals that dominate the marketplace. Regardless of the scale and industry of the business, great IT support is often the linchpin that keeps these enterprises functioning as well as they should.

A significant part of this aspect of business is ensuring that all IT equipment is running effectively and correctly at all times. Whether this means that communication devices such as phones and tablets are functioning optimally, or whether more complex computers are running without a hitch, having equipment that works well all of the time is very important.

There are many reasons, therefore, why investing in a computer repairs service is fundamentally important for business. Although it is tempting for companies to just run to the nearest expert or service provider in times of need, this lack of planning and foresight can be costly for business.

This is true for several different reasons, the first being that this can result in unnecessary delays and the loss of productivity in the workplace. Of course, this then often means a drop in profit for a company and very disgruntled customers. Instead of looking to find a Samsung or Apple computer repairs service on an ad hoc basis, hiring a regular repairs provider could be extremely beneficial.

If you have specific branded technology such as Apple or Toshiba computers, finding a local provider can be difficult on an ad hoc basis, and it is not always guaranteed that work will be able to be carried out under warranty and that all the parts necessary will be in stock when you need them. There is also the risk that repairs service will be too busy with regular clients when you need it most.

You also have the uncertainty of not knowing whether the quality of the repairs will be good enough when you seek out this service on an ad hoc basis, and you may find that repairs are tardy and simply not up to scratch.. In the worst case scenario, you can find yourself returning to the repairs service provider frequently for expensive follow up repairs.

All of this can cost time and money for your business, which is what you ultimately really do not want. On the contrary, hiring a regular Toshiba, Dell or Apple computer repairs service can ensure that none of these complications arise.

Choosing a repairs provider in advance can give you the chance to find someone that is capable of delivering an excellent service every time. You will have the chance to check testimonials and client references and also get to know the expertise and experience of the team. You will also get the chance to find out if repair work can be carried out under warranty.

Finding a repairs service like this can also give you the chance to manage your IT repairs budget better, as many of these service providers will run a support package where you pay a set amount each and every month. This could initially seem like a more costly option, but – as with other services like car breakdown companies – the guarantee of help when you need it most is priceless.

You can also be assured of timeliness when it comes to getting your repairs carried out, as – due to the fact that you are already a regular and paying customer – chances are that you will be first in line to get your problems dealt with to a high standard.

Although companies might be reluctant to invest in a regular Dell or Apple computer repairs service, there are in fact so many benefits to doing this that it would be a disadvantage to business to not even consider it. Ultimately, the time and money saved could make a huge difference for any company that heavily relies on technology.

Protect Your Assets With Optical Isolators and Surge Protectors

The world of data communication is busy, even noisy. Industrial communication systems, such as balanced RS-485 / RS-422, often require transmission between multiple devices over long distances. While having many devices communicating with each other on the same twisted-pair cable is robust and cost-effective, it also introduces two major challenges:

  1. Because of the long distances and the surrounding electrical devices/equipment, RS-485 / RS-422 networks are often exposed to electrical noises, remote lightning, and line surges, which can cause transient voltage to run across the serial communication system and the valuable equipment.
  2. Because multiple devices (nodes) are connected, the ground potential at different nodes could be different, which can cause ground currents to flow through “the path of least resistance” via either the common earth ground or the ground wire.

Both voltage and current surges can cause serious damage to valuable, mission-critical equipment such as computers, PLCs, and industrial manufacturing and data processing equipment; these surges can even endanger human lives. Ground loop problems also exist on unbalanced signals that rely on the ground pin being zero volts, such as RS-232 and USB.

There are a few methods of voltage and current surge protection in the industry, and the most effective are Optical Isolators and Surge Protectors:

Optical Isolators

An optical isolator (or opto-isolator) is used to block high voltages and transients so that a surge in one part of the system will not disrupt or destroy other parts. Optical isolation uses an LED (Light Emitting Device) and a photosensitive transistor to transfer data across the isolation barrier – typically an air gap; in other words, data is transmitted using light instead of electrical signals, so there is no physical connections between the grounds and the data lines, thus removing the ground loop problems and effectively preventing electrical surges and spikes from destroying other parts of the system. Furthermore, because optical isolation uses light to transmit data across the isolation barrier, it also gains the advantage of immunity from electrical- and magnetic-field interference. This makes optical isolation an effective solution in industrial areas where strong electric or magnetic fields could be present.

Surge Protectors

The main function of a surge protector is to limit the voltage introduced to an electrical device by either blocking or shorting to ground any voltages above a safe threshold. Surge protectors are mainly used for protecting power and data lines against electrical surges and spikes, including those caused by lightning. However, it is important to note that solely relying on surge protectors could be insufficient or even do more damage than good, as in the cases of improperly installed or poorly selected surge protectors. In many applications, surge protectors are used in conjunction with optical isolators to provide much more effective protection.

Why Web Design Services Are So Important

Professional web design is extremely important for every business, even though you might not be aware of it. The quality of your web site design services can draw visitors in to your site, or drive them away. This is why hiring the right web design services is something that no business should ignore. Let’s take a look at some of the things you should look for.

Professional web designers should be willing to offer sites that are well put together, and which are easy to navigate. Many people focus on web site design services that give them a great looking page, but not one that’s simple for users to understand. This is a big mistake, and one that’ll cause your visitors to leave in droves – no one wants to deal with a hard to use website, especially when there are plenty of competitors out there.

It’s especially important to choose web site design services that understand the needs of people with disabilities, as well as older users. You’ll be looking for professional web design which caters to your desired audience, of course – a page that is mostly geared toward young gamers is not as likely to be concerned about usability as one that’s for the general public. However, making sure that fonts are large and readable, colors have adequate contrast, and all navigation is clear and obvious is just good web design.

Good web design services will provide your site with a simple and easy to use search interface, as well. Make sure that this search isn’t too literal – it’ll prevent users from finding what they want if it can’t see through punctuation, search term variants, and typos. You want visitors to be able to find everything they’re looking for when they visit your page.

All text on a page put together by competent web design services will be easy to read and laid out in such a way as to be understandable with a quick scan. Important information should never be located where you might normally find an ad, and it should never look like an ad. Many users have trained themselves to be “ad-blind” and won’t see even information they’re looking for if you put it here. Professional web design services will know not to do this.

Avoid services that suggest a fixed font size, as well. Good web design services will understand that not every user has perfect eye sight, and truly professional web site design will let the viewer change his or her version of the site to be easily readable. The designer’s vision should never take priority over the functionality of the site, after all – make sure that everyone visiting your site will be able to get what they came for out of the experience.

Good web design services also give you excellent search engine visibility. This is important for you and for the audience you want to reach. After all, even the best looking professional web design is no good to anyone if it doesn’t reach the intended viewers. Well-designed sites will include careful optimization to make them easier for users and search engines to archive.

If you’re going to need a webpage sometime soon, good web design is extremely important. Don’t let yourself mistake a cheap web site design service for a good deal – you get what you pay for. It’s worth it to make sure that you’re working with a top quality designer.

Extend Your Data Communications Without Limits

Your network is only as effective as its reach – yet unbalanced signals such as USB and RS-232 can reliably transmit only up to 15 feet, and even balanced Ethernet signals are capped at 300 feet. With a growing range of connectivity platforms, modern data networks require not just compatibility and reliability but also flexibility and expandability. There are many ideal solutions to meet modern networks’ data distance needs such as converting unbalanced signals to balanced ones, deploying repeaters to boost signal strength, and implementing hubs for star-configured connections, while still taking full advantage of cost-effective and readily available copper wire. For large systems that go far beyond what copper wires can reach, fibre-optic converters can used to work in both conventional point-to-point and advanced daisy-chain / redundant-ring configurations, giving your data network a boost in distance, ranging from 3 miles to hundreds of miles, and additional flexibility, reliability, and expandability. The use of a Serial-TCP program is another ideal solution for merging serial communication protocols with modern TCP/IP communication, yielding benefits such as widely available infrastructures and greater distance, reliability, and speed.

Point to Point

Used mostly for one-to-one unbalanced signal (RS-232, TTL, and USB, etc.) extension, it can also be used for one-to-one optical fiber extension. Depends on the signal types, the extended distance ranges from 250 feet (70 m) to 4000 feet (1.2 km) on copper wire and 3 miles (5 km) to 40 miles (25 km) on optical fiber.

Daisy Chain (Multi-Drop)

Typically used for multi-drop RS-485 / RS-422 networks, addressable commands from the Master can be sent to all Slaves, and the addressed Slave can respond to the Master through the same wires, thus reducing the system’s costs. The typical distance for a daisy-chain RS-485 / RS-422 network is 4000 feet (1.2 km), and with the RS-485 / RS-422 repeater, this distance can be extended by another 4000 feet (1.2 km).

Star Wiring

Due to the nature of the signals and the requirements of impedance matching, the RS-485 / RS-422 network must run on a linear, daisy-chain (multi-drop) configuration; however, star-wiring is inevitable in many places. With very well-engineered hubs, the star-wiring configuration is more than just possible; it makes the system much more robust and reliable.

Redundant Ring

Data networks are critical for production, security, and information exchange, any system downtime is very costly – and even deadly in some situations. With an extra self-healing redundant link, a system will not break down even if there is a breaking point in the system, as these redundant-ring networks work both clockwise and counter-clockwise. If the clockwise link is down, the counter-clockwise link will recover the system instantly.

Network

Legacy serial communication protocols such as Modbus have merged rapidly with modern TCP/IP communications, yielding benefits such as widely available infrastructures and greater distance, reliability, and speed. A suitable Serial-TCP program offers ideal solutions to bridge your existing Serial/COM port and TCP/IP without the need for changing protocol. It works seamlessly and transparently, just like a pair of passive repeaters; furthermore, instead of requiring installation of cables and converters with limited distance, it simply makes use of existing computers and networks with an unlimited transmission distance.

To achieve any of the above 5 ways to enable your data travel without limits, CommFront has the complete product range of converters, repeaters, hubs, fiber-optics, and software solutions to make it all possible.

Connectivity With Industrial Ruggedness

Connectivity is crucial for all types of data networks. Data networks evolve over time as technology improves; it is often necessary to connect legacy copper-wired serial communications to modern TCP/IP communications through more advanced media such as optical fiber. Moreover, many different types of data formats, standards, media and connectors are often mixed and used together within a single data network. Examples of different types of standards and protocols include physical-layer standards, such as RS-232, RS-485, RS-422, TTL, USB, and TCP/IP, and higher-level protocols, such as Profibus, Interbus, Modbus, BACnet, and Modbus TCP/IP. Copper wires and optical fibers are typical examples of different media; and there are dozens of different connectors used for machine-to-machine (M2M) connectivity and data communication systems, including DB9, DB25, USB type A, USB type B, mini USB, micro USB, terminal blocks, RJ11, RJ45, and ST, SC, FC, and LC connectors for fiber optic products.

Data networks perform many important tasks, including industrial automation (production, processing, monitoring, etc.), building automation (heating, ventilation, air conditioning [HVAC]; security systems; surveillance systems; etc.), motor control, and motion control. The costs for data equipment such as computers, PLCs, and industrial manufacturing or data processing equipment, ranges from hundreds to hundreds of thousands of dollars, but perhaps the most important cost is system downtime because this affects your profitability, product delivery times, and customer relationships. With robust, machine-made cables, connectors, patch cords, terminal blocks, and gender changers, you can enjoy the maximum uptime and drastically reduce repair and replacement costs for your M2M connectivity and data communication systems.

Serial Connectivity

Serial ports come in various forms (such as DB9, DB25 and Terminal Blocks) and with both female and male connectors; it is often necessary to convert from one form to another: DB9 to DB25, female to male, DB9 to terminal blocks, etc. To deal with all these situations, you will need to have the right types of cables and connectors to do the conversions.

USB Connectivity

Replacing conventional RS-232 / RS-485 / RS-422 ports, USB has become the norm for controlling computer peripherals, and it has now moved from the desktop to more challenging environments, including instrumentation, point of sales, factory & building automation, etc. Similar to serial connectivity, USB also comes in different formats, such as type A, type B, mini, and micro USB. With suitable USB connectivity products, including cables and conversion adapters, you will be able to connect your modern networks with industrial ruggedness.

Ethernet Connectivity

Data networks evolve over time, and the same applies to Ethernet cables; from CAT 3 to CAT 6, the requirements for twisted-pair cables have become more demanding for the sake of increasing network speeds. Modern 10 / 100M Ethernet requires at least CAT 5 cables, and Gigabit networks require CAT 6 cables for speed and reliability. With reliable CAT 5e and CAT 6 cables, you can organise your data networks confidently and systematically.

Fiber Optic Connectivity

Fiber optic patch cords provide convenient connections between fiber-optic converters and patch panels. When choosing a quality fiber optic patch cord or cable, it is advisable to get one that has LSZH (Low Smoke Zero Halogen). The LSZH fiber-optic patch cords are more fire-resistant than other type of cables, such as PVC-jacketed cables. Should they catch on fire, burning LSZH cables give off little smoke and no halogen substances, which is important not only for the environment but also for the health of people near the cables.

Why IT Education Solutions Are Important

Technology affects all aspects of our lives nowadays, from the work we do right through to the way we do it. So much has changed in recent decades that generations at school today are far more adept at using these technological features than preceding age groups, and this trend is set to continue.

In education today, IT education is not only about teaching students and pupils what they need to learn to advance in the modern world, but is also about how various tools and techniques can help them learn more efficiently. Here are some of the main reasons why IT education solutions are so important.

Firstly, it is important to put in place an IT solution for schools as it can help students get the most out of learning. With many classes today utilising various devices and technologies to learn, ensuring that these are being used in the most efficient way possible to maximise the learning experience is very important.

Devices such as smart boards and tablets all have their role in the classroom, but being set up with right software and cloud computing options can make the difference between implementing new technology just for the sake of it – and often to great expense – and implementing it cost effectively and for maximum impact.

With more and more young people being extremely adept at using technology in the first place, having a solution that can meet their expectations can also make a huge difference for an educational institution. Whether primary, secondary or higher education, students can become more engaged in lessons where technology is used correctly and in an engaging, modern way.

The importance of great IT education solutions also rolls over into the independent research and leisure time of pupils or students at an educational institution. Although many devices used in the classroom can enhance learning, having great software and cloud computing options in place to facilitate independent study and research is extremely beneficial.

This can enhance learning in many ways and help the school meet its targets in many different areas of learning. Again, this can help encourage curiosity and motivation to learn for a technology-orientated generation.

The next way that IT education solutions are so important is for the impact that they have on teachers and other staff at school, improving their ways of working. Schools and educational institutions are busy, creative and constantly-evolving organisms, and any IT solution needs to be able to adapt along with the institution’s changing needs.

Tools such as Google for Schools mean that not only can students take advantage of the benefits of technology in the classroom, but so can the staff. This can assist the ease of lesson preparation for teachers, coordination of lesson plans between teachers managing the same classrooms, and accurate records for attendance and pupil performance maintained by staff at the school.

Many modern cloud based tools are extremely collaborative and facilitate greater information sharing and record keeping. For institutions looking to improve efficiency in the workplace for the benefit of the institution as a whole – students, staff and results – then implementing these solutions can make a huge defence.

IT education solutions have a huge role to play in modern education, and finding a service provider that can deliver these can make all the difference for an institution. For schools looking to make a huge difference for their staff and their learns, time should be spent looking for a company that is dedicated to helping your institution take advantage of all that technology has to offer.

This could include new devices, a new IT infrastructure and the integration of cloud computing into the everyday lives of students and staff. As technology and innovation constantly moves forward, this can help any institution reap great rewards in the present and in the future.

Defining Managed IT Services

Managed services is a broad term for outsourcing many functions in business. Typically, business owners hear the term the first time they investigate IT outsourcing. It is also the favorite term for IT support companies looking to generate a recurring revenue stream. Small and medium business owners will find that IT companies offer varying descriptions of what they consider managed IT service packages. So what is managed services?

Managed Services Defined

Wikipedia defines managed services as “the practice of outsourcing day-to-day management responsibilities and functions as a strategic method for improving operations and cutting expenses. This can include outsourcing HR-activities, production support and lifecycle build/maintenance activities.”

Over at the MSP Alliance, they describe it as “the proactive management of an IT (Information Technology) asset or object, by a third party typically known as a MSP, on behalf of a customer. The operative distinction that sets apart a MSP is the proactive delivery of their service, as compared to reactive IT services, which have been around for decades.”

And finally, Gartner defines a MSP as a company that “delivers network, application, system and e-management services across a network to multiple enterprises, using a “pay as you go” pricing model. A “pure play” MSP focuses on management services as its core offering. In addition, the MSP market includes offerings from other providers – including application service providers (ASPs), Web hosting companies and network service providers (NSPs) – that supplement their traditional offerings with management services.”

Basically, the industry defines managed IT services as a program in which some portion of IT service is done proactively and with some sort of monthly fee. However, the process and results may vary depending on how the individual company approaches their support package.

Many IT support companies simply add some sort of service with a monitoring package for a nominal fee and call it managed services. On the other end of the spectrum, a full-time Managed Service Provider or MSP, will have an end-to-end platform in which they take responsibility for their clients’ technology and a laser-like focus on improving the overall client experience and their technology results.

The Theory and Purpose

The basic theory behind the value of the service is that as a company grows and relies more on their technology, calling an IT company to resolve problems becomes cumbersome and costly. Some companies begin looking to have some proactive IT management mixed into their current strategy. There are many levels of monitoring and review in a proactive strategy. The overall goal should be to utilize the proactive activity to reduce the amount of reactive issues and business risks.

Alternatively, some companies opt to hire an internal IT person. Managed services, when done properly, should offer companies a cost effective solution that reduces reactive problems and helps the client plan for future issues and business changes. Using economies of scale and through best practices developed and refined across a base of clients, a good managed services approach should certainly be more cost effective than hiring internally and deliver better results.

Variations of Managed Services

While the definition can be somewhat vague, the variations are also sometimes confusing. Listed below are some of the more common “managed services” offering that a person may come across. While some would argue that the most basic offerings are not managed services at all, they are included if only to illustrate how much variation exists.

Monitoring Only

A monitoring only package is the least expensive and least effective of any managed services approach. It probably should not be considered managed services, however, many MSP’s use it as an entry level service at a low cost. Once an alert occurs, the IT support company calls the client to schedule the necessary resolution at an additional fee. This method may shorten the response time by an IT company but does not do much to make a real positive change for the client.

Limited Response

The next step for many companies, this approach allows for some issue remediation. The boundaries are usually specific and somewhat restrictive. This approach may offer a set amount of hours for reactive network support per a time period or include limited response for specific server, computer or other technical issues. Any problems that fall outside of the defined perimeters incur a service fee.

Hybrid Approach

This approach allows for companies that employ their own internal IT personnel while utilizing the resources of a well-equipped and knowledgeable managed services IT company. Many times, a business has the need for a full-time technology employee for a specialized purpose. Typically, using this approach, the internal person can focus on his or her specific function and allow the managed services company handle the issues that occur outside of those perimeters. Using this model, the managed services company should be able to implement their process to positively affect the client’s business while the employee is then not burdened by unnecessary distractions.

Note: Many companies feel the need to have an on-site person to more quickly respond to employee issues. This approach is usually costly and is generally not necessary. When done properly, the managed services approach should focus on minimizing the need for a reactive response by avoiding most day-to-day issues, negating the need for an on-site technician. In fact, remote response can many times be faster than waiting for a person to respond, even if they are in the same building. In the rare occurrence of an issue that requires on-site personnel, an MSP should be well-equipped to respond appropriately.

Remote-Only Help Desk Support

Using this approach, the managed service company is able to implement their entire process with the only limitation being that any on-site service will be at an additional, sometimes discounted, cost. This model can be very effective for companies that require little on-site response or have a dispersed workforce. Most companies that use remote-only support can benefit from the higher level of service and results that a good MSP delivers and only pay for on-site response as needed.

Full IT Department

The full IT department package places all of the responsibility for the client’s technology results in the hands of the MSP. When done properly, the MSP can utilize tools, technology, best practices and a well-developed process to:

  • Drive down reactive issues
  • Increase client productivity
  • Consult on technology decisions
  • Provide a multi-year budget
  • Reduce the client’s overall business risk of data loss and downtime.

When a reputable managed service provider engages a client using this approach, they are committing to provide a positive result for a set monthly fee.

What Do You Need?

With the many variations and sometime loose definition of managed services, the typical business owner can be confused by multiple service delivery models. This can be especially daunting when pricing between companies can differ by large dollar amounts. Business owners can sometimes lump all IT companies into the same category, but usually there are large disparities in approach, methods and expectations.

IT can be simple and an asset to your company, but making the right decision between MSP’s can seem overwhelming. When evaluating a managed service provider to maintain your company’s technology, focus on the results that the MSP promises. It is our belief that the best approach is for the MSP to be involved in all aspects of a client’s technology. By getting to know our client’s business and technology, we are more effective in providing the very best IT support and management. Managed service providers offering to partially manage your network are usually hoping for the big payday that comes when something equally big goes wrong.